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FREQUENTLY ASKED QUESTIONS

  1. Mediacorp is the Official Media Network for the Winter Youth Olympic Games Lausanne 2020. Mediacorp will deliver daily coverage of the sporting event exclusively on its over-the-top video service, Toggle.

    Toggle will carry coverage of the sporting action from the Winter Youth Olympic Games Lausanne 2020 live and on-demand.

    The Opening and Closing Ceremonies will be shown 'live' on Toggle.

  2. For the most comprehensive coverage of the Winter Youth Olympic Games Lausanne 2020, look no further than Toggle.

    Users of the Toggle app and visitors to the official Winter Youth Olympic Games Lausanne 2020 microsite toggle.sg/wyog2020 can also get to enjoy the Opening and Closing Ceremonies, as well as the coverage of the various sports on-demand.

    For more details, visit toggle.sg/wyog2020. You may access the coverage of the Winter Youth Olympic Games Lausanne 2020 anytime, anywhere, 'live' or on-demand, via the free Toggle app available for iOS and Android devices, Smart TVs, or on toggle.sg/wyog2020.

    Users will need to have a Toggle account and sign-in in order to enjoy the Winter Youth Olympic Games Lausanne 2020 coverage and they will only need to sign-in once. Those without a Toggle account will be prompted to sign up for an account.

  3. This is part of our on-going efforts to improve our service experience so that we are able to understand our users better in order to continually provide a more targeted and personalised service for them.

  4. The coverage of the Winter Youth Olympic Games Lausanne 2020 is one of the few upcoming free content that we are implementing a sign-in requirement for, as part of our continual service improvement efforts to provide a more targeted and personalised service for our users.

  5. To enjoy all the sporting action from the Winter Youth Olympic Games Lausanne 2020, you will be required to sign in.

  6. The sign in process is convenient and simple. You can do so using your Facebook or Google account, or with your registered email address after you have created an account with Toggle.

  7. You can sign in via the Toggle app on your mobile device, tablet and compatible TV device. Alternatively, you may also access the Toggle website through your mobile and computer/laptop web browser and sign in from there.

  8. Enjoy the following benefits with Toggle Sign-in:

    • My Watchlist: You can create your watchlist to access your favourite programmes quickly, and get updated on new episodes.
    • Pause & Resume watching: Pick up from where you left off, on multiple devices.
    • Download and Watch Offline: Download your favourite programmes on WiFi and watch on the go without data charges.
  9. You may catch-up on the coverage of the Winter Youth Olympic Games Lausanne 2020 on Toggle, via the free Toggle app available for iOS and Android devices, and Smart TVs, or on toggle.sg/wyog2020.

  10. For more information, please visit toggle.sg/wyog2020.

    If you are experiencing technical problems accessing the games on Toggle, please click on "Report a problem" tool on Toggle. Should you have any further queries or would like to provide feedback, please write to enquiry@toggle.sg

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